Take it off your chest...
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To Mary, I politely asked for you to give simple information to your account which is for security of your own account. Then you just made it hard for yourself because you don't want to give the required information and just being sarcastic. Our conversation could have been 3 minutes max, but no. You made it 25 minutes because of your attitude. Yes, take your business elsewhere as we don't need someone who is rude. - Sincerely, the other Mary.

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