I despise when customers call in for one quick question and don't let me pitch anything for them. I know you don't want to hear it. But just let me do my dang job. Just take maybe 2 minutes out of your day to listen to me, jerk.
I finally gave my coworkers a piece of my mind (meaning I asked them to do their fucking jobs and not leave me with all the work) and they got so butthurt about it that they're not talking to me now. Honestly... good. I don't want to talk to them anyway.
My company is switching 401K providers and the old company is sending us a check for the balance and we’re just supposed to deposit it with our new 401K provider. I know I’ll need this money a lot more decades from now when I’m in my sixties, but holding a check for $20,000 really makes me want to waste it on something NOW!
A girl I didn't like at work either quit or was fired so that's great. She was obnoxious, fake, and just plain rude.
Please don't be rude to call center agents. If I process a charge on the wrong account because YOU gave me the wrong account number, I'll apologize and do everything I can to fix it. But don't get rude with me because you don't know your account number and didn't give me any clues I was in the wrong account. As far as I could see, it was the right one. Everything looked nornal. I can only go based off of what you give me, you didn't even tell me you had another account.
My anxiety and depression is getting to the point where I'm struggling. It's like I care about stuff too much and too little. Or I care a lot, but I just don't have it in me to work harder. I have to work today and it's really tempting to request voluntary time off to go home early. My stats for the monthly average are good, but they're not at goal for the biweekly. But I worry if I don't have it in me to work harder, I'll only hurt myself more by staying and wasting the day. I can't afford to go to the doctor for an official diagnosis or to get medicine, but I know something's off with me. It's something I've struggled with for years and only went to a doctor once for where they said I had mild depression and anxiety.
I like my job. I really do. But dear God I'm tired of being exhausted all the time. I'm just ready for my body to get used to the hard work. I'm so tired and sore all the time.
The next few weeks literally decide about life or death. If i fail this exam, its over. i quit. I was working for 12 hours today. my hands feel numb and im still lightheaded.
I'm currently on a 1 month leave because of a surgery. The problem is that I am not paid during this leave and I don't have any money left. The sickness assistance that I filed in the government is going to be delayed according to the person who's processing it. Also, my partner's salary is not enough to support us. I don't know what to do anymore!
I've had customers complain to me before about getting agents who are in India or the Philippines and having a heavy accent. And honestly, I wish people wouldn't whine about it. They are trained just like I am, they speak English, and I'm not going to sympathize with you about their accent. It would be highly unprofessional and rude of me. It's an accent, get over it. If you come on the line and say "Oh thank god, you're American", I'm gonna skim right over that racism and move on to something relevant. Please don't try to get me, or any other agent, or any other agent to agree with you on that. The Quality people reviewing the calls could be Filipino or Indian. The agent you're speaking to may be Filipino or Indian but not have a strong accent, or have friends and family who are. Either accept that this world is huge and made up of people from all over who don't sound like you, or stick to chat support.